Experiencing Augmented Reality as an Accessibility Resource in the UNESCO Heritage Site Called “La Lonja”, Valencia

AbstractThis paper presents the design of an augmented reality application for the Gothic Silk Market Building called the “Lonja de la Seda” in Valencia (UNESCO Monument Heritage Site, 1996) and the results of the experiments carried out “in-situ” to observe its usability as an accessibility resource. The objective of this project has been to use and validate augmented reality (AR) as a tool to increase the accessibility to the architectural elements of this monumental setting. The AR application aims to resolve the perception issues derived from poor lighting, the distance in relation to the multiple details, access, etc. 145 individuals of different ages and diverse origin, making the visit to the monument with or without guide used the AR application. When visitors had used the application as they wished, interviews were conducted individually in order to receive their feedback about the AR experience. Users enjoyed identifying and selecting the motifs they were going to visualize with the AR tool. In general, the experience was very positively evaluated by participants, promoting a favourable and renewed image of the monumen